Shuruudaha guud iyo shuruudaha macluumaadka macaamiisha


kooban


  1. baaxadda
  2. Gunaanadka heshiiska
  3. Noqosho
  4. Qiimaha iyo shuruudaha bixinta
  5. Xaalada gaarsiinta iyo rarka
  6. Jiritaanka cinwaanka
  7. Waajibaadka cilladaha (damaanad)
  8. Bixinta warqadaha lacag bixinta
  9. Sharciga loo adeegsan karo
  10. Xallinta khilaafaadka kale


1) Baaxadda



1.1 Shuruudaan guud iyo shuruudaha (halkan ka dambeeya "GTC") ee Wolfgang Mohr, oo hoos imanaya "Mora-Racing" (halkan ka gada "iibiyaha"), waxay khuseeyaan dhammaan qandaraasyada gudbinta badeecadaha ay leeyihiin macaamil ama ganacsade (hadda kadib "macaamil") Iibiyaha marka loo eego alaabada uu iibiyuhu ku soo bandhigay dukaankiisa internetka. Ku darista shuruudaha macaamilka waa la diiday, haddii aan si kale lagu heshiin.



1.2 Shuruudahaan iyo shuruudahaani waxay khuseeyaan heshiisyada bixinta foojarka, haddii aan si cad loo qeexin.



1.3 Macaamil macnaha shuruudahan iyo shuruudahan waa qofkasta oo dabiici ah oo soo gunaanada macaamil ganacsi oo ujeedooyin badanaaba aan ganacsi ama howlahooda xirfadeed ee madaxa banaan. Ganacsade macnaha ereyadan iyo shuruudahan waa qof dabiici ah ama sharci ah ama shuraako sharci ah oo, marka la soo gabagabeynayo macaamil ganacsi, ku dhaqma jimicsiga ganacsigooda ama howlahooda xirfadeed ee madaxbannaan.




2) Gunaanadka heshiiska



2.1 Sharaxaadda alaabada ee ku jirta dukaanka internetka ee iibiyaha ayaan ka dhiganaynin dalabyo waajib ka ah iibiyaha, laakiin waxay u adeegaan inay u soo gudbiyaan dalab waajib ku ah macaamiisha.



2.2 Macaamilku wuxuu ku soo gudbin karaa dalabka asagoo isticmaalaya foomka dalabka tooska ah ee ku jira dukaanka internetka ee iibiyaha. Ka dib markaad geliso alaabada la soo xulay gawaarida dukaamaysiga ee meheradda ah isla markaana maraya nidaamka dalbashada elektarooniga ah, macaamilku wuxuu soo bandhigayaa qandaraas qandaraas sharci ah oo ku saabsan alaabada ku jirta gaariga wax iibsiga isagoo riixaya badhanka soo gabagabeynaya nidaamka dalbashada. Macaamiilku wuxuu sidoo kale u soo gudbin karaa dalabka iibiyaha taleefan, emayl, boostada ama foomka xiriirka khadka tooska ah.



2.3 Iibiyaha ayaa aqbali kara dalabka macaamilka shan maalmood gudahood,



  • adoo u diraya macaamiisha xaqiijin amar qoraal ah ama amar xaqiijin qaab qoraal ah (fakis ama emayl), oo ay ku dhacdo helitaanka xaqiijinta amarka macmiilku inuu yahay go'aan muhiim ah, ama
  • keenista alaabada la dalbaday macmiilka, taas oo marin u helidda alaabtu ay tahay mid muhiim ah, ama
  • adoo weydiinaya macmiilka inuu bixiyo kadib amarkiisa.


Haddii qaar badan oo ka mid ah beddelaadaha aan kor ku soo sheegnay ay jiraan, qandaraaska waxaa la gabagabeynayaa goorta mid ka mid ah beddelaadaha aan kor ku soo sheegnay ay dhacdo marka hore. Muddada aqbalaadda la-soo-jeedintu waxay bilaabmaysaa maalinta ka dambaysa macaamilku u soo diro oo uu dhammaado dhammaadka maalinta shanaad ka dib marka la soo gudbiyo soo-jeedinta. Haddii iibiyaha uusan aqbalin soo-jeedinta macaamilka muddadii lagu xusey, tan waxaa loo arkaa inay tahay diidmo la siinayo, iyadoo natiijada ay tahay in macaamilku uusan ku xirneyn ku dhawaaqidiisa hadafka.



2.4 Haddii habka lacag bixinta "PayPal Express" la xusho, bixinta waxaa ka baaraandegi doona bixiyaha adeegga lacag bixinta PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hadda kadib: "PayPal"), oo ku xiran PayPal - Shuruudaha isticmaalka, oo laga heli karo https://www.paypal.com/de/webapps/mpp/ua/useragreement-full ama - haddii macaamilku aanu lahayn xisaab PayPal - iyadoo la raacayo shuruudaha lacag-bixinta ee aan lahayn xisaab PayPal, waxaa laga daawan karaa https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. Haddii macaamilku u doorto "PayPal Express" habka lacag bixinta inta lagu gudajiro nidaamka dalbashada ee khadka tooska ah, wuxuu sidoo kale soo saaraa amar lacag bixin ah oo loo maro PayPal isagoo gujinaya badhanka soo gabagabeynaya nidaamka dalabka. Xaaladdan oo kale, iibiyuhu wuxuu mar hore ku dhawaaqayaa aqbalaadda dalabkii macaamilka waqtiga uu macaamilku kicinayo nidaamka lacag bixinta isagoo gujinaya badhanka dhammaystiraya nidaamka dalabka.



2.5 Markaad ku soo gudbineyso dalab adoo adeegsanaya foomka dalabka iibiyaha ee internetka, qoraalka qandaraaska waxaa ku keydin doona iibiyaha ka dib marka qandaraaska la dhammeeyo loona diro macaamilka qaab qoraal ah (tusaale ahaan emayl, fakis ama warqad) kadib amarkiisa la soo diray. Bixin kasta oo dheeraad ah oo ku saabsan qoraalka qandaraaska ee iibiyaha ma dhacaya. Haddii macaamilku ka samaystay koonto isticmaale dukaanka internetka iibiyaha ka hor intaanu dalban amarkiisa, macluumaadka amarka waxaa lagu keydin doonaa websaydhka iibiyaha oo macaamiisha ayaa si bilaash ah uga heli kara koontadiisa isticmaalaha sirta ah ee ilaalinaysa adoo siinaya xogta gelitaanka ee u dhiganta.



2.6 Kahor intaadan ku dalban amar qabasho ah foomka dalabka tooska ah ee iibiyaha iibiyaha, macaamilku wuu garan karaa khaladaadka soo gelitaanka ee suurtogalka ah isagoo si taxaddar leh u akhriya macluumaadka shaashadda laga soo qaaday. Farsamo farsamo oo wax ku ool ah oo lagu aqoonsan karo khaladaadka la gelinayo waxay noqon kartaa ballaadhinta hawsha biraawsarka, iyadoo gacan laga helayo matalaadda shaashadda la ballaadhiyay. Macaamilku wuu sixi karaa wixii soo gala isagoo qayb ka ah nidaamka amarka elektiroonigga ah adoo adeegsanaya kiiboodhka caadiga ah iyo shaqooyinka jiirka illaa uu ka riixo badhanka soo gabagabeynaya nidaamka dalabka.



2.7 Luuqadaha jarmalka iyo ingiriiska ayaa diyaar u ah dhamaadka heshiiska.



2.8 Nidaaminta dalabka iyo la xiriirka waxaa badanaa lagu sameeyaa emayl iyo farsamaynta amarka otomaatiga ah. Macaamilku waa inuu hubiyaa in cinwaanka e-mayl ee uu ku siiyay ka shaqaynta amarka uu sax yahay si e-maylada uu soo diray iibiyuhu ugu helo cinwaankan. Gaar ahaan, marka la isticmaalayo miirayaasha SPAM, macaamilku waa inuu hubiyaa in dhammaan e-mayllada uu soo diray iibiyaha ama dhinacyada saddexaad ee loo xilsaaray ka shaqeynta amarka la keeni karo.




3) Xuquuqda ka bixista



3.1 Macaamiisha guud ahaan waxay leeyihiin xuquuqda bixitaanka.



3.2 Macluumaad dheeri ah oo ku saabsan xaq u yeelashada ka bixitaanka waxaa laga heli karaa nidaamka joojinta iibiyaha.



4) Qiimaha iyo shuruudaha bixinta



4.1 Haddii aan si kale loogu sheegin sharraxaadda wax soo iibiyaha, qiimaha la siiyay ayaa ah wadarta qiimaha oo ay ku jiraan canshuurta iibka ee sharciga ah. Keenid kasta oo dheeri ah iyo kharashka rarka ee laga yaabo in lagu qaado ayaa si gaar ah loogu qeexay sharaxaadda alaabada.



4.2 Marka la eego geynta dalalka ka baxsan Midowga Yurub, kharashyo dheeri ah ayaa laga yaabaa inay soo baxaan taas oo iibiyuhu uusan mas'uul ka ahayn oo ay tahay inuu qaado macmiilku. Kuwaas waxaa ka mid ah, tusaale ahaan, kharashyada gudbinta lacagta ee hay'adaha amaahda (tusaale, khidmadaha wareejinta, khidmadaha sarrifka) ama canshuuraha soo dejinta ama canshuuraha (sida canshuuraha kastamka). Kharashaadka noocan oo kale ah ayaa sidoo kale ka dhalan kara la xiriirta wareejinta lacagaha haddii gaarsiinta aan lagu sameynin waddan ka baxsan Midowga Yurub, laakiin macaamilku wuxuu bixinayaa lacag bixinta waddan ka baxsan Midowga Yurub.



4.3 Xulashada lacag bixinta ayaa lagula socodsiin doonaa macaamilka dukaanka internetka ee iibiyaha.



4.4 Haddii bixinta hore ee wareejinta bangiga la isku raacay, lacag bixinta ayaa la bixinayaa isla marka la dhammeeyo heshiiska, haddii dhinacyadu ku heshiiyaan taariikh dambe oo dambe.



4.5 Markaad bixinaysid adoo adeegsanaya mid ka mid ah hababka lacag bixinta ee ay bixiso PayPal, lacag bixinta waxaa ka baaraandega bixiyaha adeegga lacag bixinta ee PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hadda kadib: "PayPal"), oo ku xiran PayPal - Shuruudaha isticmaalka, oo laga heli karo https://www.paypal.com/de/webapps/mpp/ua/useragreement-full ama - haddii macaamilku aanu lahayn xisaab PayPal - iyadoo la raacayo shuruudaha lacag-bixinta ee aan lahayn xisaab PayPal, waxaa laga daawan karaa https://www.paypal.com/de/webapps/mpp/ua/privacywax-full.



4.6 Haddii habka lacag bixinta "PayPal Credit" la xushay (bixinta qayb ahaan iyadoo la adeegsanayo PayPal), iibiyaha ayaa u xilsaaraya sheegashadiisa lacag bixinta PayPal. Kahor intaadan aqbalin cadeynta iibiyaha iibinta, PayPal waxay fulisaa hubin deyn iyadoo la adeegsanayo xogta macaamiisha la bixiyay. Iibiyaha ayaa xaq u leh inuu u diido macaamilka habka bixinta "PayPal Credit" haddii ay dhacdo natiijo aan fiicnayn oo imtixaan ah. Haddii habka lacag bixinta "PayPal Credit" loo oggol yahay PayPal, macaamilku waa inuu ku bixiyaa qaddarka qaansheegadka PayPal iyadoo loo eegayo shuruudaha uu iibiyaha ku qeexay, ee loogu soo gudbiyo dukaanka internetka ee iibiyaha. Xaaladdan oo kale, wuxuu kaliya ku bixin karaa PayPal iyadoo la adeegsanayo deyn bixinta. Si kastaba ha noqotee, xitaa marka loo eego meeleynta sheegashooyinka, iibiyaha ayaa weli mas'uul ka ah weydiimaha guud ee macaamiisha sida; B. alaabta, waqtiga dirista, dirista, soo celinta, cabashooyinka, ku dhawaaqida dib u celinta iyo soo celinta ama qoraalada amaahda.



4.7 Haddii aad dooratid mid ka mid ah hababka lacag bixinta ee ay bixiso adeegga lacag-bixinta "Shopify Payments", lacag-bixinta waxaa ka baaraandegi doona bixiyaha adeegga lacag-bixinta ee Stripe Payments Europe Ltd., 1 Grand Canal Street Hoose, Grand Canal Dock, Dublin, Ireland (hadda kadib "Stripe"). Qaababka lacag bixinta shaqsiga ee lagu bixiyo Shopify Payments ayaa macaamiisha loogu soo gudbiyaa dukaanka internetka ee iibiyaha. Si loo socodsiiyo lacag bixinta, Stripe waxay adeegsan kartaa adeegyo kale oo lacag bixin ah, oo shuruudo gaar ah oo lacag bixin ah lagu dabaqi karo, oo macaamilka si gooni ah loogu wargalin karo. Macluumaad dheeri ah oo ku saabsan "Soo-iibso Soo-iibso" ayaa laga heli karaa internetka https://www.shopify.com/legal/terms-payments-de.



4.8 Haddii habka lacag bixinta "qaansheegadka PayPal" la xushay, iibiyaha ayaa ku wareejinaya dalabkiisa lacag bixinta PayPal. Kahor intaadan aqbalin cadeynta iibiyaha iibinta, PayPal waxay fulisaa hubin deyn iyadoo la adeegsanayo xogta macaamiisha la bixiyay. Iibiyaha ayaa xaq u leh inuu u diido macaamilka habka lacag bixinta "PayPal invoice" haddii ay dhacdo natiijo aan fiicnayn. Haddii habka lacag bixinta "qaansheegadka PayPal" loo ogol yahay PayPal, macaamilku waa inuu ku bixiyaa qaddarka qaansheegadka 30 maalmood gudahood laga bilaabo helitaanka alaabada, haddii aysan PayPal cayimin xilli bixinta lacag ka duwan. Xaaladdan oo kale, wuxuu kaliya ku bixin karaa PayPal iyadoo la adeegsanayo deyn bixinta. Si kastaba ha noqotee, iibiyaha ayaa wali mas'uul ka ah weydiimaha guud ee macaamiisha, tusaale ahaan. B. alaabta, waqtiga dirista, dirista, soo celinta, cabashooyinka, ku dhawaaqida dib u celinta iyo soo celinta ama qoraalada amaahda. Intaa waxaa sii dheer, Shuruudaha Guud ee Isticmaalka isticmaalka iibsashada koontada laga helo PayPal ayaa la adeegsadaa, oo laga daawan karaa https://www.paypal.com/de/webapps/mpp/ua/pui-terms.



4.9 Haddii habka lacag bixinta "PayPal debit tooska ah" loo xushay, PayPal waxay ka aruurin doontaa qaddarka qaansheegta akoonka bangiga ee macaamilka kadib markii la soo saaray amar toos ah oo SEPA ah, laakiin maahan kahor dhicitaanka muddada macluumaadka horudhaca ah isagoo matalaya iibiyaha. Ogeysiis hore waa wada-hadal kasta (tusaale ahaan qaansheegad, siyaasad, qandaraas) macaamilka oo ku dhawaaqaya debit iyadoo loo marayo habka tooska ah ee SEPA. Haddii deynta tooska ah aan loo soo furan lacag la'aan ku filan koontada ama faahfaahinta bangiga oo khaldan oo la bixiyay, ama haddii macaamilku diido deynta tooska ah, inkasta oo aanu isagu xaq u lahayn inuu sameeyo, macaamilku waa inuu qaataa khidmadaha bangiga u khuseeya haddii isagu isagu mas'uul ka yahay tan .




5) Xaalada gaarsiinta iyo rarka



5.1 Geynta alaabtu waxay ka dhacaysaa dariiqa dirista cinwaanka geynta ee uu cayimay macmiilku, haddii kale haddii kale lagu heshiin maayo. Markaad shaqeyneyso macaamil ganacsi, cinwaanka dirista ee lagu siiyay nidaamka iibiyaha amarkiisu waa go'aan.



5.2 Badeecadaha ay keenaan wakiilka gudbinta waxaa la geeyaa "bilaash bilaash ah", yacni ilaa laga gaaro wadada geesta ah ee dadweynaha ee ugu dhow cinwaanka geynta, haddii aan si kale loogu sheegin macluumaadka dhoofinta dukaanka internetka ee iibiyaha iyo haddii kale haddii aan lagu heshiin.



5.3 Haddii keenista alaabtu ay ku guuldareysato sababo uu macaamilku mas'uul uga yahay, macaamilku waa inuu qaadaa kharashaadka macquulka ah ee ka yimid iibiyaha. Tani ma khusayso marka la eego kharashyada dhoofinta haddii macaamilku si wax ku ool ah u adeegsado xuquuqdiisa ka bixitaan. Kharashaadka soo-celinta, haddii macaamilku adeegsado xuquuqdiisa ka-noqoshada, qodobbada lagu sameeyay siyaasadda joojinta iibiyaha ayaa lagu dabaqayaa.



5.4 Marka la eego is-ururinta, iibiyaha ayaa marka hore ogeysiis ugu diraya macmiilka iimayl ah in alaabada uu dalbaday ay diyaar u yihiin ururinta. Ka dib marka la helo e-maylkan, macaamilku wuxuu alaabta ka soo ururin karaa xarunta iibiyaha ka dib markuu la tashado iibiyaha. Xaaladdan oo kale, wax kharash ah oo maraakiib ah lagama qaadi doono.



5.5 Foojarada waxaa la siiyaa macaamilka sida soo socota:



  • by download
  • emayl
  • boostada



6) Jiritaanka cinwaanka



Haddii iibiyaha uu bixiyo lacag hormaris ah, wuxuu keydsiinayaa lahaanshaha alaabada la keenay ilaa sicirka iibsiga lagu leeyahay si buuxda loo bixiyo.


7) Mas'uuliyada cilladaha (damaanad)


7.1 Haddii sheyga la iibsaday uu cilladaysan yahay, qodobada mas'uuliyadda sharciga ee ciladaha ayaa khuseeya.


7.2 Macaamilka waxaa laga codsanayaa inuu uga dacwoodo shirkadda keeneysa alaabada la keenay oo leh waxyeelo muuqata oo dhanka gaadiidka ah iyo inuu ogeysiiyo iibiyaha. Haddii macaamilku u hoggaansami waayo, taasi wax saameyn ah kuma yeelanayso sheegashadiisa qaanuuneed ama qandaraas ee cilladaha.




8) Qaadashada foojarrada hadiyadaha



8.1 Foojarrada laga iibsan karo dukaanka internetka ee iibiyaha (hadda ka dib "foojarrada hadiyadda ah)) waxaa lagu iibsan karaa oo keliya dukaanka internetka ee iibiyaha, haddii aan si kale loogu sheegin foojarka.



8.2 Foojarada hadiyadaha iyo hadhaaga hadhaaga foojarrada hadiyadaha ah waa la soo furan karaa dhammaadka sannadka saddexaad ka dib sannadka foojarka la iibsaday. Deynta harsan waxaa loo xisaabin doonaa macaamilka ilaa taariikhda uu dhacayo.



8.3 Foojarada hadiyadaha waxaa la iibsan karaa oo keliya ka hor intaan amarka la dhammaystirin. Biilasha soo socdaa suurtagal maaha.



8.4 Kaliya hal foojar hadiyadeed ayaa lagu soo furan karaa amar kasta.



8.5 Foojarada hadiyadaha waxaa kaliya oo loo isticmaali karaa in lagu iibsado alaabada oo aan lagu iibsan karin foojarro hadiyado dheeraad ah.



8.6 Haddii qiimaha foojarka hadiyaddu aanu ku filnayn inuu daboolo amarka, mid ka mid ah hababka kale ee lacag bixinta ee uu iibiyuhu bixiyo ayaa loo dooran karaa si loo xalliyo farqiga u dhexeeya.



8.7 Hadhaaga foojarka hadiyadda midna laguma bixinayo lacag caddaan ah mana la bixinayo dulsaar.



8.8 Foojarka hadiyadaha waa la wareejin karaa. Iibiyaha ayaa awood u yeelan kara, bixinta saamaynta milkiilaha milkiilaha ee soo iibsaday foojarka hadiyada ee dukaanka internetka ee iibiyaha. Tani ma khusayso haddii iibiyuhu leeyahay aqoon ama aqoon darro weyn oo dayacan oo ku saabsan oggolaansho-la'aan, awood-darro sharci ama oggolaansho la'aanta milkiilaha ay khusayso.



9) Sharciga lagu dabaqi karo



Sharciga Jamhuuriyadda Federaalka ee Jarmalka wuxuu quseeyaa dhammaan cilaaqaadka sharci ee ka dhexeeya dhinacyada, marka laga reebo shuruucda ku saabsan iibsashada alaabada caalamiga ah ee alaabada lagu wareejin karo. Macaamiisha, sharcigan xulashada ah wuxuu quseeyaa oo keliya maaddaama ilaalintii la bixiyay aan laga noqonaynin qodobo khasab ah oo ka mid ah sharciga gobolka ee macaamilka sida caadiga ah u deggan yahay.




10) Xallinta khilaafaadka kale



10.1 Komishanka EU wuxuu bixiyaa barxad loogu talagalay xalinta khilaafaadka khadka tooska ah ee internetka hoosta xiriirka soo socda: https://ec.europa.eu/consumers/odr



Qalabkani wuxuu u adeegaa sidii meesha lagala xiriirayo xalka maxkamadda ka baxsan ee muranka ka dhasha iibka qadka ama qandaraasyada adeegga ee macaamilku ku lug leeyahay.



10.2 Iibiyaha kuma qasbana mana doonayo inuu kaqeybqaato nidaamka xalinta khilaafaadka kahor guddiga dhexdhexaadinta macaamiisha.